Last Updated: [1st september 2025]
At Alka Group (“we,” “us,” or “our”), your privacy is important. This policy explains how we collect, use, and protect your information when you visit our website or reach out to us.
Information We Collect
• Personal Information: Name, contact details (email/phone/address) when you contact us via web forms, subscribe to updates, or interact with our services.
• Usage Data: Non-identifying information such as browsing behavior, session timing, and device type—collected via cookies or analytics tools.
• Transactional Data: Information related to any inquiry or service request you make.
How We Use Your Data
• To respond to your inquiries and fulfill service requests.
• To send marketing communications, promotions, or updates—but only with your consent.
• To enhance our website’s functionality, security, and user experience.
Data Sharing
We do not sell or rent your personal data. We may share information with:
• Trusted third-party providers (e.g., email, marketing, contact management systems).
• Government or legal entities when required by law.
Cookies & Analytics
Our website may use cookies to improve user experience. You may disable cookies via your browser settings if you choose.
Data Security & Rights
• We use technical and organizational safeguards to protect your data.
• You may request access, correction, or deletion of your personal data.
• You can also opt out of marketing communications anytime.
To Communicate with You: We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and marketing communications (with your consent) via different channels, including but not limited to SMS, Email, RCS, WhatsApp, and Voice.
Contact Us
For questions about this policy or your data rights, please reach out to us:
Alka Group
Randhir Prasad Street, Upper Bazar, Ranchi – 834001
Email: [email protected]| Phone: 9113746972